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Privacy Policy — What We Collect and Why

We collect your mobile number, payment details for bKash, Nagad and Rocket, and session data when you use our lobby. This policy explains what we keep, how we protect it, and how you control your account information.

Account dataPayment recordsDevice sessionsSupport historyCookie preferences
babu site Privacy Policy — What We Collect and Why
PRIVACY CONTACT

Reach Us About Your Data

If you want to review what we have on file, update your mobile number, or delete your account entirely, our support team handles privacy requests directly. Live chat is the fastest route; email works if you need a written record.

Live Chat Open the chat bubble in the bottom corner of any page. Privacy requests go to a senior agent who can pull your account file, confirm what data we hold, and process deletion or update requests on the spot.
Email Support Send your account username or registered mobile number to our support email. Include exactly what you want—data export, correction, or full account closure. We reply within two business days with next steps or the file you requested.
Account Settings Log in, tap your profile icon, then Privacy Controls. You can download your last ninety days of game and payment history as a CSV file, turn off marketing messages, or request permanent account deletion from that screen.
DATA SAFEGUARDS

How We Protect What You Share

We encrypt payment references, hash your password with bcrypt, and log every account action so you can audit what happened and when. Cookie consent appears on your first visit; you decide which trackers run.

Payment Data Handling When you deposit via bKash, Nagad or Rocket, we store only the transaction reference and timestamp. Your PIN, card details and wallet balance stay with your payment provider; we never see or save them. Withdrawal requests trigger a one-time OTP to your registered mobile before processing.
Cookie Use and Control Session cookies keep you logged in across pages. Analytics cookies count visits and track which games you open most. Marketing cookies remember promo preferences. You approve or reject each category in the banner that appears on your first visit; change your choice anytime in account settings.
Account Security Logs Every login, deposit, withdrawal and password reset is timestamped and tied to your device IP. You can review this log under Account History to spot unfamiliar sessions. If you see activity you did not authorize, report it to support immediately and we will freeze the account while we investigate.
Data Retention and Deletion Active account records stay live as long as you log in at least once a year. After twelve months of inactivity we archive your data; after three years we delete it permanently. If you want immediate removal, request account closure through support and we will erase your profile within seven days.

Common Questions About Your Data

We collect your mobile number, a username you choose, and your password. When you make your first deposit we also record which payment method you used—bKash, Nagad or Rocket—and the transaction reference for verification.

Yes. Log in, go to Account Settings, then Privacy Controls, and click Download My Data. You will receive a CSV file with your registration details, deposit and withdrawal history, game sessions, and support messages from the last ninety days.

No. We store only the transaction reference and timestamp. Your bKash, Nagad or Rocket PIN, wallet balance and card details stay with your payment provider. We never share, sell or rent your payment information to outside companies.

Open Account Settings, tap Notifications, and toggle off Marketing Messages. You will still receive account security alerts and withdrawal confirmations, but no promo offers or bonus announcements. Changes apply within one hour.

Request closure through live chat or email support. We will freeze your account immediately, process any pending withdrawal, then delete your profile and stored data within seven days. Financial records required by regulation are archived for three years then destroyed.

Session cookies keep you logged in. Analytics cookies count visits and track game preferences. Marketing cookies remember promo opt-ins. You control each category in the consent banner on your first visit or later in Account Settings under Privacy Controls.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.